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Paradisus Playa Del Carmen (Adults Only), Playa del Carmen

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From292US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719

Paradisus Playa Del Carmen is an adults-only luxury resort set within a stunning mangrove forest, offering breathtaking views of the Caribbean Sea. Recognized for its elegant design and careful attention to detail, the resort provides an all-inclusive experience. Guests can enjoy sophisticated accommodations and world-class amenities nestled amidst beautiful sandy beaches and nearby famous archaeological sites.

Location

Situated in Playa del Carmen, the resort is conveniently close to attractions such as Tulum and Chichen Itza. Guests can easily access local landmarks, enriching their stay with cultural experiences. The area boasts beautiful beaches and vibrant nightlife, enhancing the overall holiday experience.

Rooms

The resort features luxurious suites, including options with direct pool access and private terraces with hot tubs. Many rooms provide views of the manicured gardens, ensuring a serene atmosphere. Amenities include modern bathrooms equipped with sensory tubs and rain showers, along with high-speed Wi-Fi.

Eat & Drink

The resort offers an array of dining options with 14 restaurants specializing in various cuisines, including Italian and Asian fusion. Signature dishes are prepared by acclaimed chefs, providing unique culinary experiences in stunning settings. Guests enjoy international and Mexican-inspired meals, enhancing their dining pleasure.

Leisure & Business

Paradisus Playa Del Carmen provides extensive leisure amenities, featuring multiple outdoor swimming pools and a complimentary water park. The resort's spa offers rejuvenating massages and body treatments, creating a tranquil escape for guests. An array of activities, including snorkeling and wellness classes, invite guests to stay active while enjoying the lush scenery.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Concierge Junior Suite Nature View
Max:
3 persons
52 m² 
Bed options:
2 Double beds
Air conditioning
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Master Suite Nature View
Max:
2 persons
83 m² 
Bed options:
1 King-size bed
Garden view
Shower
Balcony
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Family Concierge Junior Suite SwimUp
Max:
2 persons
62 m² 
Bed options:
2 Double beds
Air conditioning
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen 2.9 km
Airports
Aeropuerto de Playa del Carmen (PCM) 4.2 km
Cancun (CUN) 53.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class

Guest Parking

  • Dryer

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719
Map view
5 Av. Nte., Luis Donaldo Colosio, Playa del Carmen, Mexico, 77719
Nearby
Gallery
Galeria Luis Sottil
490 m
Gallery
Amate Gallery
490 m
Restaurants
Bana Restaurant
10 m
5a Avenida S/N
Fuego
0 m
Av. Quinta 569 Paradisus La Perla
Olio
680 m
5a Avenida S/N Cor. Calle 88 Mz 569
Sal. Steak - Cave
310 m
5 Av Esquina Con Calle 112 Paradisus Playa Del Carmen

Reviews and Ratings

Feedback from previous guests about their experience
84%
liked the resort and would come back again
Spacious rooms
Attentive staff
Sales pressure
Inconsistent dining
8.4/10
Great
Rooms
8.7
Location
8.0
Service
7.0
Dining
6.0
Guest reviews
8.4/10
based on 8 reviews
7.6
7.6/10 based on 119 reviews
Harold
United Kingdom, October  2024
9.2/10

We had the best family vacation ever at Paradisus La Esmeralda! The Family Concierge service made our stay extra special with thoughtful surprises for the kids and amazing staff. The only downsides were the mosquitoes at night and the lack of teen activities, which left our older kids feeling a bit left out. Overall, it was a fantastic experience with great food and facilities.

Rooms
9.0
Our room was spacious, clean, and well-appointed with fun surprises for the kids.
Service
10.0
The service was exceptional, especially our butler who was attentive and made us feel special throughout our stay.
Location
9.0
The resort is beautifully situated with great access to the beach and amenities.
Dining
8.0
Dining was a delightful surprise with a wide variety of options, though the buffet could improve.
Facilities
10.0
The facilities were great, especially the water park, which was a hit with both kids and adults.
Justin
United Kingdom, October  2024
7.8/10

We had a great family trip with our 5-year-old daughter. The room was spacious and comfortable, and we loved the family-friendly atmosphere. The staff was attentive, especially our butler, who helped us with restaurant bookings. However, the dining experience was a bit of a letdown with service issues and some inconsistent food quality. Overall, it was a solid stay, but some aspects could be improved to elevate the experience further.

Rooms
10.0
Our family concierge room was fantastic, spacious enough for the three of us with a lovely view of the pirate ship pool. It was perfect for our needs and provided a comfortable space.
Service
7.0
The service was attentive, especially from our butler Debir, who checked in with us regularly and ensured we had everything we needed. However, the sales pressure from the concierge was a bit overwhelming.
Location
8.0
The location was nice, but it would have been better to have more direct beach access. The facilities were convenient for families, making it easy for our daughter to play.
Dining
6.0
Dining was a mixed experience. Some meals were enjoyable, but service could be slow at times, which was frustrating. The buffet could use more variety.
Facilities
8.0
The facilities were generally well-maintained and family-friendly, with a good range for kids. However, I wish there were more heated pool options.
Spacious rooms
Sales pressure
June
United Kingdom, August  2024
5.6/10

Our stay at Paradisus Esmeralda was far from what we hoped for. The issues began right at the airport, where we experienced a long wait for our pre-arranged transfer. Although the rooms were comfortable, the overall service left much to be desired, and we encountered problems with sickness among our group. While the location was decent, the food quality and variety were disappointing, especially given the premium we paid for the Family Concierge service.

Rooms
7.0
The rooms were clean and comfortable, but nothing extraordinary.
Service
5.0
Service was lacking, especially since we faced numerous delays and unfulfilled promises regarding our transfers and dining.
Location
7.0
The resort has a decent location, though getting around was sometimes inconvenient.
Dining
5.0
The food was mediocre at best, with limited options and often served cold.
Facilities
6.0
Facilities were okay, but the pool area felt overcrowded and the services were lacking.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room